Coach/Team Manager Cannot View Or Edit Team

All Team Managers/Coaches, need 4 things to be able to action in GMS and to view/edit their team:

  • 'Role' of Team Manager or Coach assigned 
  • A level of permission assigned to them (usually 1 or 3)
  • Valid DBS for those working with under 18's.  
  • Assigned to the correct 'Team' under 'Team Management' > 'Teams' > 'U10' (for example)

If you are missing a Role and/or Permission level please contact your level 5 permission holder; usually the Data Officer, or Honorary Secretary in your club, and they can assign you the relevant permission level.  See the Guides for Assigning a Role and Assigning Permission Levels.

   

To access the 'Electronic Match Card' you will also need the 'Match Card Administrator Role' and permission level of 1, 3 or 5 to access the 'Competition Management' Module and EMC app.      

 

** Please speak to your clubs Safeguarding Officer/Assistant, or contact the DBS team directly on dbseapp@rfu.com and they will be able to assist you further with getting your DBS current, or any DBS queries.


If you have more than one username, ensure that the permission level is assigned to the username you log into GMS with; in the example in the screenshot below, the Level 1 Permission has been assigned to Jbloggs-3 username.  If the user is logging in with the other username, then either remove and assign the permission level to the other username, or ask the user to log in with the other username.




To assign a Coach/Team Manager to a Team, once they have the other necessary requirements; select the relevant 'Team' under 'Team Management', click on 'Team Roles' and 'Add'.


On the next page search and locate the Coach/Team Manager under the 'Search Individual' line, and then click 'Save'.   They will then show on the 'Team Roles' page once added successfully.


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