Game Management System
Everything you need to know about the Game Management System.
Getting Started
- How To Reset Your Password/Problem Logging In
- Contact Us
- What is My Personal Profile?
- Not Received A Response From The GMS Service Desk Team To A Help Request
- What services does GMS provide for clubs?
People
- How To Merge Duplicate Accounts
- Club Admin - How To Add A Relationship
- Lost Permission/Cannot View All Tiles/Modules
- Delete Or Remove From Club/De-Register A Player
- Club Administrator - Account Locked & Unblocked
Manage My Profile
- How To Edit My Account/Personal Profile Details
- Not Receiving Emails/Email Provider
- Unique Email Addresses in GMS
- Change or move clubs
- Account Verification
Team Management
- Coach/Team Manager Cannot View Or Edit Team
- Matches Against Non-English Teams Or Cross Union Matches
- Individual Age Grade Players Playing Up or Down
- Assign and Remove a Coach/Team Manager to a team
- How to move Coaches onto different Age Grade Team
Player Management
- Create Player Cards within GMS
- Player Registrations Report in GMS
- FAQ's Age Grade Process
- Walking Rugby and ‘Non-Registered’ Players
- Club Admin – Online Age Grade self-affiliation
Electronic Match Card
- Electronic Match Card Frequently Asked Questions
- Electronic Match Card Top Tips and Advantages
- Electronic Match Card Step by Step guides for Mobile and Desktop versions
- Cannot Access The Electronic Match Card
- Accessing EMC in Competition Management module
Courses
- How To Book Onto A Course
- Adding Self Service Qualifications
- eLearning Course Date says 30th June 2023
- Missing Qualifications/Education/Headcase Courses
- Can’t book/add to basket for Course despite spaces showing
Organisation Profile
- How to complete the Club Safeguarding Audit in GMS - 2022
- I Want/How to Export or Run a Report
- Golden Roles
- Setting up New Clubs
- Accessing Electronic Match Card Data as a Club Administrator
Player Registration v12
- Player Registration v12 Release - 16th September 2020
- Player Registration v12 Release - 8th October 2020
- Player Registration v12 Release - 28th April 2021
- Player Registration v12 Release - 25th August 2021
- Player Registration v12 Release - 9th March 2022
Finance & Memberships
- How To Create Membership Schemes
- How to Process a Refund
- Buying Memberships
- Buying Memberships or Creating an Payment Order – Club Admin
- Club Admin – International Ticketing Allocation Methodology and changes to International Ticket Club Contact Roleholder
Club Websites
Event Management
Latest Release Information
Previous Release Information
- GMS Release 19th January 2021
- GMS Release - 10th August 2020
- GMS Release - 19th August 2020
- GMS Release - 28th September 2020
- GMS Release - 21st October 2020