ERCA and ERRA courses have required pre-requisites listed before you are able to book a place on the course and proceed with any payment. Please check that you have fulfilled the pre-requisites for the course.
Note our eLearning Headcase Concussion Awareness are being manually updated, following the completion of the course so please wait a day after completion to enable this award showing in your qualification tab in your account before booking a place on the course.
If you feel that you have fulfilled all the pre-requisites and still can't book on the course, then please submit a help request on the portal homepage with details of the error you are getting/occurring or a full page screenshot of the issue and we will be happy to assist you.